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Client Reviews

Komal Dubey - Belgrade, August 2019

Belgrade


Ashish was dealing in nice way and for whatever i paid i got my services and it was upto the mark
His knowledge was excellent and upto the expectation and was wonderful experience
I would book all my holidays through him and the company
And everything was perfect and fine as to what was expected
Tour was really nice and awesome and one of my best tours
I really had good time and enjoyed it alot
Hope to have lot more in future

Aparna Sood - Italy, June, 2019

Italy

Hi Ashish,
The trip was just fabulous. The support provided by Ashish and his team was excellent. He was there to help us wherever we needed. It is a big confidence boost when one is travelling especially with kids.. That was most helpful. Ashish has always been available at what ever time we bothered him. Be it emails, phone calls, reminders for pick up, everything was taken care of . He has always been calm at attending us at any point of time.
We will definitely booked again by Bigbreaks after getting fabulous services.

Dr. Ashish Dey - UK, June, 2019

UK

Hi,
I have just returned from the tour to UK. It was very well organized and seamless thanks to a great team you have there. Particularly Vidushi who did a wonderful job, being there whenever we called her.
Looking forward to more trips with you
Thanks

Mukesh Varma - June, 2019

Dear Ashish,

After returning from our holidays in US got busy with work and wanted to share our memories, that we had a wonderful experience with Big Breaks team in our 14 days tour to east and west coast of USA and very special thanks to you for organizing a well planned trip for us. All the arrangements were perfect and smooth during the entire trip, the itinerary was very well planned and duly executed by both tour managers, specially by Sunganda ji, both tour mangers were very friendly, polite and having proper knowledge of cities, a daily brief was provided before the start of trip. The hotels, coaches and other facilities were premium and comfortable, as we are vegetarian and did not faced any problem for veg food. We came back with many sweet memories from this unforgettable trip and made new friends , the entire group was like a one family.

Once again thanks to Big Breaks team and special thanks to Ashish Jain, who responded all our calls and mails.

Regards
Mukesh and Suman Varma

Ravi Sharma – Gaziabad, July 2018

Dear Shalu,

It was a nice, joyful and memorable experience.
The service standard of you company is really appreciable and up to the mark.
Intimate me regularly for other better offers also.

Thanks and best wishesh
Ravi Sharma

Shard – Shimla, July 2018

Dear Shalu Ma'am,

Good Afternoon,
Thank you so very much to organize such a wonderful package (5n & 6d) at a very nominal price for me and my wife to Singapore.
We had nice time and enjoyed a lot. There are people who are asking me about the package I got from. I have given your reference and also your landline number.
I thank once again you and bigbreaks.com for organizing our honeymoon trip to Singapore.

Warm Regards,
Shard

Deepak Bisht – Delhi, August 2017

Dear Bigbreaks team/ Daljeet Ji,

Thank you so much for looking into my concerns and providing a satisfactory resolution.

Changed Tickets are okay & I would like take out some time to personally thank your customer care team and Daljeet ji who are you true assets. They not only guided me but also personally got involved to provide a solution to my problem/issue. Really appreciate it.

In today's world such personal attention to customer concerns and resolving them to customer's satisfaction makes you guys FAR FAR better than your competitors like MMT, Yatra.com and Goibibo.com.

I have used services from all of the above in past but never found such customer centric / caring team like BigBreaks.com. 3 cheers to all of you.

As a customer i know you guys are new or probably not as big as above three players, hence i was bit nervous when i was booking via your portal. But you guys proved me wrong and created an amazing and never forgetting customer experience for me.

I will surely recommend you guys to all me friends and family.

Keep up the good work guys... such customer service will win you many more customers like me..

Thank you,

Warm Regards,
Deepak Bisht

Prabhat – Singapore, June 2017

Dear Dheeraj,

We spent 4 days in Singapore & 2 days in Kuala Lumpur, 1 day in Genting ( 2nd June- 8th June’17), It was our first trip thru Big Breaks.com, We have received your extensive support to make our trip plan customized based on our special requirements. All doubts are clarified well in advance.

It was a fantastic wonderful experience that lasts lift time. During the whole trip, we enjoyed a lot. Tour plan was systematic and timely manner and happened smooth as planned. Local travel advisor, driver, car, accommodation was above our expectation. It was a very relaxing time!!! It was great to remember and rediscover the joys of travelling in Singapore & Malaysia.

Highly recommended for such international tours thru Big Breaks.com You have built our confidence level and In future, I will again contact you for more similar travel plans going forward, Thank you very much once again for all your great arrangement & cooperation.

Keep in touch!

Best Regards,
Prabhat

Prem Sagar – Singapore, May 2017

Hi Shubham,

First of all I would like to say thanks to you for making this Singapore package so affordable for me, And the way it was all organised in Singapore that was amazing, in which few things I would like to complement The hotel stay was situated at a very nice place, because the MRT Bus stop taxi stand and the city square mall was just 10 minutes distance away, And apart from all that there was so many Indian restaurants were there because of this I never miss our Indian food there in our whole stay, my favourite restaurant was Sitara restaurant which was just 5 minute away from my hotel, (Fortuna) Hotel,

All the pick & drops were arranged so well because of which we got so much time to explore all the places in Singapore, And the driver was also so good in all the way he was very helpful,

Hear I would like to say thanks to Shubham for being available 24*7 for the assistance, as there was some suggestion was required from him regarding the currency change and other things, So he was always available for help in any time, Once I just miss to catch my bus on time, So I called him for asking if he can do something, I was so surprized that he re arranged a pickup just in half hour, Appreciate your efforts for all this,

Hope that soon I will be disturbing you (Shubham) again for my other holiday packages,

And I will definitely recommend all my friends to book there all holiday packages from Big Breaks only, Specially by Shubham, Keep up the good work Shubham & stay blessed.

Thanks & Regards,
Prem Sagar

Utkarsh – Thailand, March 2017

Good Day,

This is to thank Big Breaks team to have planned and supported our Thailand Vacation. The trip was very comfortable and enjoyable as everything was meticulously planned and executed. We look forward to more interaction with your company. Thanks once again with special Mention of Shalu who was always there to give support at each and every moment.

Regards,
Utkarsh

Yashu Jain – Dubai, January 2017

Dear Shaalu,

Thank u so much
My family trip to Dubai organized by u from big breaks.
It was perfect, No problems at all.

Once again thank u,
Yashu Jain

Vikram Kacker – Dubai, December 2016

Dear Big Breaks Team,

This is to thanks a Big breaks team who had meticulously planned and supported our Dubai Vacation. The trip was very soothing and enjoyable as everything was meticulously planned and executed. Here i would like to specially mention name of a person who has planned and executed the vacation to its perfection. Her name is Shalu. She is extremely courteous and affable and always there to support me on each and every small queries of mine. She is a wonderful person who spreads happinesses in others life by keep on smiling and providing apt solutions to her clients. She is not only a wonderful resource and an asset to an organization but also very good human being. I wish her all the success in her life. I look forward to more interaction with your company.

Thank you once again,
Vikram Kacker

Sanjay Bhatia – Kerala, October 2016

Dear Hemlata Mam,

Just want to thanks you for the Kerala package. The trip was really very nice and rejuvenating. The stays were comfortable and transfers were also good. The driver was polite.

Really unforgettable experience!!!
Sanjay Bhatia

Mohit Malani – Goa, September 2016

Dear sir/madam,

Me and my family have just come back from our amazing holiday trip to goa . The entire experience was amazing. The air travel , hotel accommodation and sightseeing booked by your company was truly perfect and enjoyable . One of the agent while booking all this named HEMLATA provided us with all the booking assistance , my special thanks to hemlata madam . We look forward to travel with you again .

Regards,
Mohit Malani

Dr Pranav Kapoor – Singapore, August 2016

Dear Deepika,

This is to thank you for your efforts towards making my trip to Singapore very enjoyable. Everything was immaculately planned and executed as we desired. Thanks for helping me with the itenary, flight and cruise bookings. My continuous phone calls and queries must have bugged u up I know, but just like the last visit to Switzerland it all ended up very well.

Thanks again,
Dr Pranav Kapoor

Alok Moitra – Ireland, July 2016

Dear Swati,

This is just to inform you that we had a very exciting trip of Ireland. Many thanks for your hard work and support.

Thanks Alok Moitra

Gaurav Khanna – Hongkong, July 2016

Dear Mr.Kapil,

Thanks for your mail & connecting us for our feedback on Bigbreaks.com services post our trip through your esteemed company.

First of all let me applaud your (Bigbreaks.com) practice of seeking post travel feedback from your customers which in most of the mushrooming travel companies nowadays are completely missing .This not only shows the seriousness of Bigbreaks.com towards the stranded of services which you may strive to provide to your customers but also it is for sure addresses the most important aspect of "maintaining Personal Touch with your clients" as a service oriented Organisation which I whole hardheartedly appreciate.

While the above statement stands true ,it also somewhere depicts Our experience with your valuable company & most importantly with our Travel Consultant Ms.Sapna Sharma, who not only positively handled my query at first place the day I contacted Bigbreaks but also responded on each & every question we have asked her regarding our travel arrangements with utmost patience & honesty. I remember she was on chat with us as late as 12.30 am India time when we required some clarity. Would love to interact with her again for my next trip planning.

From our travel arrangements perspective we are happy to share that it was a well planned itinerary by our travel consultant which was delivered close to what we had expected. However as a frequent traveler myself I do understand your limitations on your liaising with your overseas suppliers when it comes to demonstrate little flexibility on pickups & drops which can save some quality time of your clients.
Overall Our experience with Bigbreaks.com was fabulous & we will surly be looking forward for Our next trip planning with you guys. All the Best.... ! Thanks & Regards

Kumar Gaurav Khanna
9810499128

Ramnik Uppal – Srinagar, July 2016

Dear Kapil,

The trip was well organised and in hindsight the correct way to travel to Leh.

The two nights enroute to Leh from Srinagar was good for acclimatising and we covered some of the essential sightseeing.

Only feedback would be that in Leh the package should be with only breakfast included. There are excellent dining options in town and only city/camp where we have an option of not having the hotel dinner.

Thanks
Ramnik Uppal

Vinay Agarwal – Mauritius, July 2016

Hi Kapil,

It was great pleasure to have my trip booked from Big breaks.com..I would like to appreciate Sapna who was my travel agent in booking my entire trip.

She was very knowledgeable and helpful in creating my customise package..

She also helped me in booking my return seat with Air Mauritius when i was coordinating from there and many more such instances.

So i am really happy to have big breaks and sapna as my partner in making my trip successful.

I am giving more business to You people, so keep up the good job and be like this

Thanks
Vinay Agarwal

Surender Chhabra – Singapore, June 2016

Thank you Swati for your wonderful assistance for my vacation trip. Everything happened as planned and promised. Once again thank you and I will make sure to pass my feedback to my near and dear so they can also experience wonderful vacation according to promise.

Sent from my iPhone

Ombir Thakran - Kashmir, June 2016

Dear Mr. Suresh Rawat,

Thanks for your support and coordination in arranging our Tour Package for Kashmir. It was a nice experience. Your service and coordination was very good.

Thanks
Ombir Thakran 9899599016

Ambarish - Leh, June 2016

Thank you. Everything was great. The agent in Srinagar (Rajesh) and in Leh (Padma) were extremely helpful and considerate.

Best
Ambarish

Saiyam Joshi - Kerala, Mar 2016

Dear Sureshji,

It was a lovely trip. All the hotels(accomodation,food and location) was very nice. We had no problem during the whole trip. Our cab driver,vishnu,(though this was his first tourist experience) was very good. He was very polite,puntual and humble throughout the trip.I would recommend this driver to everyone. Very nice package given by you. I would recommend big breaks to everyone . Would love to book again from Mr. Suresh.

Thanks
Saiyam Joshi

Mamta tyagi - Kerala, Mar 2016

Hi Anuradha,

Thanks a lot for organising such a wonderful trip .we all enjoyed a lot .tempo traveller was always on time driver was good. Every hotel was having good staff. Overall a nice experience thanks a lot.

Thanks
Mamta tyagi

Ranganathans - Goa, Feb 2016

Dear Madam,

Our trip to Goa ,was enjoyable and comfort. Hotel facilities are excellent and sight-seeing good.

We are thankful for ur assistance & guidance and look forward from you for any other trips like this.

TKs & Best regards
Ranganathans

Munish - South India, Feb 2016

Hi Suresh ji,

Thanks a lot for your help. I am back and had a wonderful trip. Everything was well organized and we had a great time. This was the second time I had a good experience with Big Breaks, after my Bali trip earlier this year. Hope to continue my association with Big Breaks going ahead as well.

Thanks
Munish.

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