Big Breaks Festival Gift Cards

1. What is a Gift Card?

Gifting a beautiful experience and Gift cards are for the special ones and their special occasions. We at BigBreaks have crafted gifts that make very occasion special. Our Travel Gift Cards are for our customers, both individuals and corporate as there is not a better gift than an experience to cherish. Be the occasion, birthdays, weddings, anniversaries, festivals or other special days we have a gift card to suit every occasion and situation. Our gift cards are available in many denominations of 1100, 2100, 3100, 5100, 11000, & 21000.

2. How do I buy a Gift Card?

Log onto: https://www.bigbreaks.com/giftcard/giftcards/

Select the occasion for which you would like to gift.
Enter the amount as per your choice.
Select the quantity.
Enter the name and address of the person you want to send the gift card.
Add your personalized message and Preview the voucher.
Go through the regular checkout process.
In the payments step, proceed to make the payment via Credit Card, Debit Card, Wallet or Netbanking.
Once you have completed the checkout process, you will receive an email confirming the purchase and the recipient will receive the gift card.

3. What is the validity of Gift Cards?

BigBreaks Gift Cards are not limited by validity from the date of purchase.

4. What denominations is the Gift Card available in?

Gift Cards are available in denominations starting 1100, 2100, 3100, 5100, 11000, 21000

5. How can I redeem Gift Card?

The card can be redeemed through following channels

Flights (Domestic/International)/ Hotels (Domestic) can be redeemed online using the travel voucher code and pin.
Holidays (Domestic/International) will be redeemed offline by calling on our Toll free number or IVR.
User has to quote the unique voucher number (10 Digit) and 5 Digit Pin No. at the time of booking to avail the benefits.

6. How to use the Balance left in Gift Cards

In case Consumer wishes to buy a high value travel services then balance amount can be paid through cash/ card (debit/credit cards) or Consumer can pay balance amount through another Travel Voucher (in case Consumer has more than one Travel Voucher) e.g. if Consumer wishes to redeem a Travel Voucher of Rs 5000 against the travel booking of Rs. 5,500 then he can use a Rs. 5,000 Travel Voucher and the balance amount of Rs. 500 can be paid by cash/card or by using another Travel Voucher.

Confirmation of any booking will be subject to availability at the time of booking and will be governed by the standard booking terms & conditions of Bigbreaks.com.

7. Can the Gift Card be clubbed with other existing offers?

This Voucher can be clubbed with any other ongoing offer discount/cash back/promotion run by Bigbreaks.com.

8. Can the gift cards be exchanged or returned?

No change or cash can be taken in exchange of this voucher.

9. What will happened to the gift card if travel bookings are cancelled?

In case of cancellations, Travel Voucher amount will not be refunded back to the customer.

• The Gift card is valid for purchases made from BigBreaks only.

For Flights, Hotels & Holidays, can be redeemed online at www.BigBreaks.com. Please follow the steps listed below:

• Select your Flight/ Hotel and fill required details till you reach the payment page.
• On Website, click on "More options" and Select "Gift Card" as your Payment Mode.
• Enter your Gift Card/ Card No. (10 Digit) and 05 Digit Pin No.
• Click on "Make Payment" and Pay the Balance amount (if any) using other Payment Modes Listed.
• In case of transaction failures after Gift Card is applied, amount would be automatically refunded to the same cards within 24 hours.
• This Gift card/voucher can be clubbed with any other ongoing offer discount/cash back/promotion run by BigBreaks.com.
• This Gift card is valid for partial redemption. Balance would remain in the Gift Card till the validity period and can be reused for multiple transactions.
• Multiple Gift Cards (up to 3) can be combined and used on 1 transaction.
• Products and services are subject to availability.
• The Gift card cannot be cancelled or exchanged for cash.
• The Gift card validity cannot be extended under any circumstances.
• Gift Card code/Physical copy or both to be provided at the time of booking along with an ID proof for the offline redemption.
• BigBreaks is not responsible if the Gift card is lost, stolen or used without permission.
• In case of cancellation of bookings made using the gift card within the validity period, the amount will be reversed to the same card as used at the time of booking.
• Users are required to save the gift card number and PIN to utilize this refunded amount as we will not be able to reset the PIN or reissue a new gift card number.
• In case of cancellations where the gift card validity has expired, no refund will be processed for the amount paid by the gift card.
• BigBreaks is the final authority on the interpretation of these rules
• BigBreaks reserves the right to deny accepting any Gift card if it suspects that there is duplicity of cards.
• In no event the liability of BigBreaks for any claims shall exceed the value of the card.
• In the event of any dispute, parties agree to exclusive jurisdiction of courts of New Delhi.
• This is for individual use only, Travel agents found using the card would lead to cancellation of booking and no refund would be made.